Privacy Policy

Why We Use Personal Data and Legal Basis

We process personal data only where we have a valid legal basis under applicable data protection laws, including the General Data Protection Regulation (GDPR).

We use personal data to respond to inquiries, contact requests, and communication submitted through our website or other channels. In these cases, processing is necessary to take steps prior to entering into a contract with you or is based on our legitimate interest in responding to business inquiries and managing communications.

Where you request a demonstration, meeting, or additional information about our services, we process your contact and communication data in order to take pre-contractual steps at your request.

If you become a customer, supplier, or partner, we process personal data as necessary for the performance of a contract, including managing the relationship, providing services, and handling administrative and operational activities.

We may process communication and support-related data to provide customer support and maintain service quality. This is typically based on contractual necessity or our legitimate interest in ensuring effective service delivery.

We use technical and usage data to operate, maintain, and improve our website, as well as to ensure its security. This processing is based on our legitimate interest in providing a functional, secure, and optimized website experience.

Where cookies or similar technologies are used for analytics, personalization, or marketing purposes, we rely on your consent where required by law. You may withdraw your consent at any time.

Where permitted by applicable law, we may send marketing communications based on your consent or our legitimate interest in promoting our services to existing or prospective business contacts. You may opt out of such communications at any time.

We also process personal data to protect our systems, prevent misuse, detect security incidents, and ensure the integrity of our services. This is based on our legitimate interest in maintaining security and preventing fraud or abuse.

In certain cases, we process personal data to comply with legal obligations, such as record-keeping, regulatory compliance, or responding to lawful requests from authorities.

Finally, we may process personal data where necessary to establish, exercise, or defend legal claims, based on our legitimate interests.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to ensure that it functions properly, to remember your preferences, to understand how visitors interact with our website, and to improve the overall user experience.

Cookies are small text files stored on your device when you visit a website. Some cookies are strictly necessary for the operation of the website and do not require consent. These include cookies that enable core functionality such as page navigation, security, and access to certain features.

Other cookies are used to remember your preferences, such as language settings or previously selected options. Depending on applicable law, these may require your consent.

We also use analytics cookies to collect information about how visitors use our website, such as which pages are visited, how long users stay on the site, and how they navigate between pages. This helps us improve the structure, content, and performance of the website. Where required, these cookies are only placed with your consent.

Marketing or tracking cookies may be used to measure the effectiveness of campaigns or to tailor content and communications to your interests. These cookies are only used where you have given consent.

When you first visit our website, you are presented with a cookie banner that allows you to accept, reject, or manage your cookie preferences. You can change your preferences at any time through the cookie settings available on our website or via your browser settings.

Please note that disabling certain cookies may affect the functionality and performance of the website.

Retention Periods

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to meet legal, regulatory, contractual, and operational requirements.

Personal data submitted through contact forms or general inquiries is typically retained for up to twelve months after the last interaction, unless further retention is necessary for follow-up or legal purposes.

Data related to sales opportunities or business communications may be retained for the duration of the relationship and for a reasonable period thereafter to allow for follow-up, business development, or record-keeping.

Where personal data is processed in the context of a contractual relationship, it is retained for the duration of the contract and for any applicable statutory limitation period thereafter, in order to comply with legal obligations and to manage potential disputes.

Support and service-related data may be retained for as long as necessary to maintain an accurate service history and to meet legal or operational requirements.

Technical data, such as security logs, is retained for a limited period appropriate to support monitoring, security, and incident investigation.

Records of cookie consent and preference settings are retained for as long as necessary to demonstrate compliance with applicable data protection laws.

In some cases, we may retain personal data for longer periods where required or permitted by law, such as for compliance with legal obligations, resolution of disputes, or enforcement of agreements.

When personal data is no longer required, it is securely deleted or anonymized in accordance with our data retention and deletion practices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business developments.

The latest version will always be published on our website with the updated revision date.

Where legally required, we will provide additional notice of material changes.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

.Request access to your personal data
.Request correction of inaccurate data
.Request deletion of data
.Request restriction of processing
.Object to processing based on legitimate interests
.Object to direct marketing
.Request data portability
.Withdraw consent at any time where consent was used
.Request review of certain automated decisions, where applicable
.Lodge a complaint with a supervisory authority

To exercise your rights, contact: info@augmedit.com

We may need to verify your identity before responding.